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Your IT infrastructure is in the best hands

All-Inclusive Package: IT System Support for Your Business Processes

As a long-standing IT service provider, we reliably manage your system infrastructure, including workstations, servers, networks, and peripheral devices.

Administration

Hardware

Software

Network & VPN

System Support

Professional IT systems require constant monitoring and oversight to ensure they function smoothly. Entrust your IT system management to us. Our team ensures that your system runs smoothly and that your employees can work efficiently.

As specialists in IT system management, we ensure the ongoing, secure operation of your IT systems. We manage servers, storage systems, backup systems, workstations, laptops, mobile devices, network infrastructure, Wi-Fi networks, and firewalls—everything that makes up your IT system.

Hardware

Trust the professionals when it comes to planning new server hardware for your business. NET.THINKS designs, plans, and implements server solutions tailored specifically to your business and all your key workflows. Our business PCs deliver impressive performance, are platform-stable, and built to last.

We use products from renowned manufacturers that are characterized by a long service life, high reliability, and top-notch support. This allows you to benefit from an excellent price-performance ratio.

How can we help you?

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Software and Cloud Solutions

We keep your software up to date and configure and administer operating systems, common application software, and application servers such as email, database, and archiving systems. From small systems to complex server environments, we ensure operation, availability, and security, and provide the necessary optimization and further development.

Networks and VPN Solutions

With our network solutions , you get consulting, procurement, setup, and ongoing support—all from a single source.

A VPN is the ideal tool for connecting branch offices, individual workstations, and remote employees to headquarters in a cost-effective yet secure manner. Regardless of the size of the company or the number of mobile employees, the VPN solution must meet a wide range of requirements.

The high flexibility in integrating with existing infrastructures and compatibility with third-party hardware protect your existing investments and provide you with planning certainty in case network components need to be replaced in the future. Our solutions are universally applicable and compatible with all major products on the market.

Secure IT Infrastructure

IT Security

Security is one of the most complex and elusive topics. This makes it all the more important to have reliable experts who can accurately assess your needs and assist in setting up and operating a secure IT infrastructure, so you can focus on your company’s core tasks.

In the field of IT security, countless factors and threats come into play. We and our clients encounter many of them on a daily basis, such as distributed attacks on web servers, routine application updates, and data security.

[Translate to English:] IT-Sicherheit

Find solutions for your cybersecurity now!

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Frequently Asked Questions About IT System Support

  • What does IT system support entail?

    Our IT system support covers the complete administration of your IT infrastructure: servers and workstations, networks and VPNs, software updates, cloud solutions, and IT security. We proactively ensure the smooth operation of your systems.

  • How quickly do you respond to technical issues?

    In the event of critical outages, we can be reached immediately. You can report outages through our hotline and track their status in real time. For existing customers, we offer agreed-upon response times (SLAs).

  • Can you also take over existing IT infrastructure?

    Yes, we take over existing systems after conducting a thorough assessment. Whether you’re switching from another service provider or outsourcing your IT for the first time, we’ll ensure a smooth transition.

  • Do you also offer remote support?

    Yes, most of our support services are provided remotely—quickly and without any on-site wait times. Of course, we can also visit you in person if needed.